MJML snippet
Best for assembling a full email from reusable sections.
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Support Resource Grid Dark
Six-option support resource grid for owner journeys, troubleshooting, and service follow-up emails.
- Source
- support-3x2-col-dark.mjml
- MJML and compiled HTML
- 4 client notes
- Snippet or standalone
How to use this block
Treat the component as one production section inside a larger message system. Keep the shared classes and wrapper rules intact, then adapt the copy, imagery, and links to the send.
Use this block when...
- Use when one help route is not enough and the user needs several distinct support paths after the main message.
- Trim labels aggressively so the six-column matrix remains readable after mobile stacking.
Keep in mind
- Give each support option a distinct label so assistive technology users can choose confidently.
- Do not depend on icon placement or row grouping alone to explain the support hierarchy.
Copy the format that fits the job
Copy the MJML snippet into the same body as your other blocks. Use standalone mode when testing this block on its own or exporting a full file for QA.
Standalone MJML
Best for local testing or isolated compilation.
Compiled HTML
Best for ESP handoff, QA review, or HTML-only integrations.
Compatibility and rendering notes
Use these notes before moving the block into a campaign, layout system, or client handoff.
Client-specific notes
- Gmail (Web + Mobile): Primary spacing, stack order, and CTA rendering stay stable in Gmail web and mobile views.
- Outlook Desktop (Windows): Six-link support grids remain usable, though Outlook can make the matrix feel denser than in Gmail or Apple Mail.
| Client | Status | Notes |
|---|---|---|
| Gmail (Web + Mobile) | Tested | Primary spacing, stack order, and CTA rendering stay stable in Gmail web and mobile views. |
| Outlook Desktop (Windows) | Partial | Six-link support grids remain usable, though Outlook can make the matrix feel denser than in Gmail or Apple Mail. |
| Apple Mail (macOS + iOS) | Tested | No additional notes. |
| Yahoo Mail | Tested | No additional notes. |
Source panels
The panels below preserve the copy behaviour for MJML and compiled HTML. Template Hedgehog Pro includes the full offline archive for teams that need the complete system locally.
Snippet assembly: place this block inside the same <mj-body> as your other snippets, then stack sections in send order.
Editable source
MJML snippet
Component block only. Use this when assembling an email from multiple reusable sections inside a project that already includes the shared MJML classes.
Formatting code preview...Compiled output
Compiled HTML snippet
Component-only compiled markup for block-level inspection and HTML assembly workflows.
Formatting code preview...Related production context
Use these references to see how the block fits into larger message systems.
Pairs well with
Support Links Dark
Three-link dark support module for operational emails that need fast access to help channels.
Support Links Light
Light support-links module for service, onboarding, or account emails with a softer visual tone.
Support Ticket Confirmation
Confirmation block for support acknowledgements with ticket reference and expected response timing.